Services

Cerulean: standing by our customers to build the future together

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Our Services

Focused on delivering first class customer service to meet the demands of spares, routine service, repair, training and Calibration services.

Production Support Service

Production Support Service

Dedicated Technical Support team who can offer our customers expert advice and support for all technical enquiries.

Remote Assistance Service

Remote Assistance Service

Cerulean have a dedicated Technical Support team which offers our customers advice and support for all technical enquiries via telephone and e-mail.

Our services are available between the hours of 08:30 and 16:45 UK time Monday to Thursday and 08:30 to 15:30 Friday.

Calibration Services

The Cerulean Calibration Laboratory has been accredited under ISO17025 since 2002. The Laboratory also participates in the annual CORESTA collaborative exercises which offer a further enhancement to the robustness of the Laboratory’s activities.
Calibration standards are available with new instruments but are also available as spares. In addition, the Laboratory offers a re-calibration service for all standards, which may be returned on a one-off or annualised contractual basis, according to customer requirement