Cerulean: standing by our customers to build the future together

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Maintenance Services

Maximise your equipment's efficiency by utilising Cerulean's maintenance portfolio.

We offer a range of services from maintenance contracts through to virtual reality remote assistance. 

Cerulean continues to support your needs throughout the life of your equipment with the right skills and technical know-how to ensure your equipment is running to the best of its capability.

Remote Assistance - Right There, Right Away!

Thanks to high-quality audio, video and augmented reality we can now provide real time diagnosis and troubleshooting, exactly as if we were right beside you – without the need of a physical presence. For more information on how to get advanced support, contact your customer service specialist.



Cerulean XpertWorldAssist is a new service specifically designed to mitigate unplanned downtime affecting your equipment. This service enables our technical support staff to connect directly with technicians at your site to provide expert assistance using advanced augmented reality.

 Incident Management and Troubleshooting

Incident Management and Troubleshooting

Our service team offers you the right advice, provides on-site service for preventive maintenance or carries out emergency repairs.

We can provide a quick response to your questions and/or problems. Waiting until a piece of equipment breaks down simply isn't cost effective.

Our maintenance service team will keep your equipment working efficiently and accurately so that you can stay focused on the quality of your operation. We can tailor a service agreement to fit your specific needs and can even place a qualified technician at your site as a full time or part time resource.

Equipment relocation & decommissioning

Equipment relocation & decommissioning

Cerulean can help you relocate equipment to new locations within your facility or new locations globally when the need arises. Our engineers will carry our a full test of the equipment then prepare the unit ready for shipping including packing and boxing ensuring the safest way to ship Cerulean equipment.

Our trained engineers can then install and commission the equipment ready for efficient operation at the new location.