Cerulean: standing by our customers to build the future together

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Production Support Services

Cerulean support your needs remotely allowing faster and more responsive diagnosis and repairs.

Remote Assistance Service

Remote Assistance Service

Cerulean have a dedicated Technical Support team which offers our customers advice and support for all technical enquiries via telephone and e-mail.

Our services are available between the hours of 08:30 and 16:45 UK time Monday to Thursday and 08:30 to 15:30 Friday.

Please use this link to allow Cerulean's Technical Support team to have remote access to your Cerulean equipment:

Technical Support:
Tel: +44 1908 396000

Remote Support Package

Calibration Services

The Cerulean Calibration Laboratory has been accredited under ISO17025 since 2002. The Laboratory also participates in the annual CORESTA collaborative exercises which offer a further enhancement to the robustness of the Laboratory’s activities.
Calibration standards are available with new instruments but are also available as spares. In addition, the Laboratory offers a re-calibration service for all standards, which may be returned on a one-off or annualised contractual basis, according to customer requirement

UKAS Accreditation

UKAS is the UK’s National Accreditation Body, responsible for determining, in the public interest, the technical competence and integrity of organisations such as those offering testing, calibration and certification services.
Cerulean is UKAS accredited and can certify new and old standards in their own environmentally conditioned laboratory.