Introducing Remote Assistance

Thanks to high-quality audio, video and augmented reality we can now provide real time diagnosis and troubleshooting, exactly as if we were right beside you – without the need of a physical presence. For more information on how to get advanced support, contact your customer service specialist

Cerulean's Remote Assistance is a new service specifically designed to mitigate unplanned downtime affecting your equipment. This service enables our technical support staff to connect directly with technicians at your site to provide expert assistance using advanced augmented reality. This guarantees efficient one to one communication for quick and safe troubleshooting in a cost effective way to minimise downtime.

Remote Assistance - Right there, Right Away!

See the product page here: Link