Remote assistance service using augmented reality

Basic Info

  • TECHNOLOGY: Physical Testing
  • INDUSTRY: Tobacco
  • SEGMENT: Filters, Cigarettes, Cigars & Cigarillos, Molasses, Make Your Own, Snus, Tobacco Strips & Stems, Tobacco Cut Rag, Vapour, Heat-not-burn, Hybrid


Cerulean XpertWorldAssist is a new service specifically designed to mitigate unplanned downtime affecting your equipment. This service enables our technical support staff to connect directly with technicians at your site to provide expert assistance using advanced augmented reality. This guarantees efficient one to one communication for quick and safe troubleshooting in a cost effective way to minimise downtime.

Attached Files
XpertWorldAssist A.2021.pdfDOWNLOAD

Linked Machines